AdxVenture Terms and Conditions

These Advertising Terms and Conditions (“Terms”) govern the advertising services provided by AdxVenture, the online advertising agency based in Singapore. By engaging in advertising services with AdxVenture, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should refrain from using our advertising services.

Definitions & Interpretation

In these Terms, unless the context otherwise requires, the following terms shall have the meanings ascribed to them:

• “AdxVenture,” “we,” “us,” or “our” refers to AdxVenture, the online advertising agency based in Singapore.
• “Advertiser,” “you,” or “your” refers to any individual or entity engaging in advertising services with AdxVenture.
• “Advertising Services” refers to the creation, placement, and management of advertising campaigns by AdxVenture on behalf of the Advertiser.
• “Creative Materials” refers to any advertising content, including but not limited to ad copy, images, videos, and other assets, provided by the Advertiser for use in the advertising campaign.
• “Campaign Brief” refers to the detailed instructions and specifications provided by the Advertiser to AdxVenture, outlining the objectives, target audience, budget, and other relevant information for the advertising campaign.
• “ASAS” refers to the Advertising Standards Authority of Singapore, the regulatory body responsible for overseeing advertising standards in Singapore.

Interpretation:

• Headings: The headings and subheadings in these Terms are for convenience only and shall not affect the interpretation of the provisions.
• Gender and Number: Words importing the singular shall include the plural and vice versa. Words importing a gender shall include all genders.
• Entire Agreement: These Terms constitute the entire agreement between the parties concerning the subject matter herein and supersede all prior understandings, agreements, and negotiations, whether oral or written.
• Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
• Waiver: The failure of either party to enforce any provision of these Terms shall not be construed as a waiver of that provision or the right to enforce it at a later time.

Advertising Services:

1. Campaign Brief: The Advertiser shall provide AdxVenture with a detailed campaign brief, including the objectives, target audience, budget, and any other relevant information required for the advertising campaign.
2. Creative Materials: The Advertiser shall provide all necessary creative materials, such as ad copy, images, videos, and any other assets, required for the advertising campaign. The Advertiser is solely responsible for ensuring that all creative materials comply with applicable laws, regulations, and industry standards.
3. Approval and Modifications: AdxVenture reserves the right to review and approve all creative materials before incorporating them into the advertising campaign. AdxVenture may suggest modifications to the creative materials to ensure alignment with the campaign objectives and to comply with applicable policies and guidelines.

Payment and Billing:

1. Payment Terms: The Advertiser shall make payment for the advertising services as per the agreed-upon terms and pricing specified in the invoice provided by AdxVenture. Payment shall be made in Singapore Dollars (SGD) unless otherwise agreed in writing.
2. Late Payments: In the event of late payment, AdxVenture may suspend the advertising campaign until payment is received in full. The Advertiser shall be responsible for any additional costs incurred due to the suspension and resumption of the campaign.

Intellectual Property:

1. Ownership: The Advertiser retains all rights, title, and interest in its creative materials. AdxVenture does not claim ownership of the Advertiser’s creative materials. However, the Advertiser grants AdxVenture a limited license to use, reproduce, and display the creative materials solely for the purpose of providing the advertising services.
2. AdxVenture’s Materials: Any materials created by AdxVenture for the advertising campaign, including but not limited to ad copy, designs, and campaign reports, are the property of AdxVenture and may not be used or reproduced by the Advertiser without prior written consent.

Compliance and Content:

1. Compliance: The Advertiser shall ensure that all advertising content complies with the Advertising Standards Authority of Singapore (ASAS) Code of Advertising Practice and all other relevant laws, regulations, and industry guidelines.
2. AdxVenture’s Discretion: AdxVenture reserves the right to reject or remove any advertising content that it deems inappropriate, offensive, misleading, or violates any applicable laws or policies.

Liability:

To the maximum extent permitted by law, AdxVenture shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with the advertising services provided, including but not limited to loss of profits, data, or business opportunities.

Confidentiality:

Both parties agree to keep all non-public information exchanged during the course of the advertising services confidential and not disclose such information to third parties without prior written consent.

Termination:

Either party may terminate the advertising services with a written notice to the other party. In the event of termination, the Advertiser shall pay for all advertising services provided up to the termination date.

Refund Policy

AdxVenture offer refunds under the following circumstances:

1. Non-Delivery: If we fail to deliver the agreed-upon advertising services as outlined in the campaign brief and within the specified timeframe.
2. Service Discontinuation: If we discontinue providing the advertising services before the campaign is completed without proper justification.
3. Unsatisfactory Performance: If the performance of the advertising campaign falls significantly below the mutually agreed-upon key performance indicators (KPIs).

Refund Requests:

1. All refund requests must be made in writing via email to our designated refund request email address within 30 days from the completion date of the advertising campaign or the date of the occurrence of the eligible circumstance for a refund.
2. The refund request must include relevant information and evidence to support the claim for a refund. This may include campaign reports, analytics data, and any other documentation deemed necessary.
3. AdxVenture will review the refund request promptly and in good faith. We may seek additional information or clarification from the Advertiser during the review process.

Refund Process:

1. If the refund request is approved, AdxVenture will issue the refund to the original payment method used by the Advertiser for the advertising services within 30 days of approval.
2. If the payment was made via credit card, the refund will be processed to the same credit card used for the transaction. If the payment was made via bank transfer or other methods, the refund will be processed to the Advertiser’s designated bank account.
3. Refunds will be made in Singapore Dollars (SGD) or the currency used in the original transaction, based on the exchange rate at the time of the refund.

Non-Eligible Circumstances for Refunds:

AdxVenture will not issue refunds under the following circumstances:

1. Changes in Advertiser’s Objectives: If the Advertiser changes the campaign objectives, target audience, or other campaign parameters after the campaign brief has been agreed upon.
2. Advertiser’s Non-Compliance: If the Advertiser fails to provide necessary campaign materials or cooperation required for the successful execution of the advertising campaign.
3. Force Majeure Events: If the performance of the advertising services is affected by events beyond AdxVenture’s control, such as natural disasters, acts of terrorism, or governmental restrictions.

Amendments to the Refund Policy:

AdxVenture reserves the right to amend this Refund Policy at any time without notice. The updated version will be posted on our website, and the date of the latest revision will be indicated at the beginning of the document.

Client’s Warranties and Indemnities

Client’s Warranties:

1. Ownership and Rights: The Client warrants that it has all necessary rights, licenses, permissions, and authorizations to use and provide all creative materials, data, and content submitted to AdxVenture for the advertising campaign. The Client further warrants that the use of such materials does not infringe upon any intellectual property rights or other rights of any third party.
2. Compliance: The Client warrants that all advertising content and materials provided to AdxVenture comply with all applicable laws, regulations, industry standards, and the Advertising Standards Authority of Singapore (ASAS) Code of Advertising Practice. The Client shall be solely responsible for the accuracy, legality, and appropriateness of the content.
3. Non-Compete: The Client warrants that it is not engaging in advertising services with AdxVenture for any campaign or product that directly competes with or conflicts with the interests of AdxVenture or any of its affiliates.
4. Payment: The Client warrants that all payments made to AdxVenture for the advertising services will be made on time and in accordance with the agreed-upon terms and pricing. The Client shall be solely responsible for any fees, charges, or penalties incurred due to late or failed payments.

Client’s Indemnities:

Indemnification: The Client agrees to indemnify, defend, and hold harmless AdxVenture, its directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from or in connection with:

1. Any breach of the Client’s warranties as outlined in Section 2 above.
2. Any claims or disputes arising from the content or materials provided by the Client for the advertising campaign.
3. Any claims or disputes arising from the Client’s products, services, or business operations.
4. Any third-party claims of intellectual property infringement or other rights violations related to the content or materials provided by the Client.
5. Any non-compliance with applicable laws, regulations, or industry standards in relation to the advertising campaign.

Non-Exclusivity:

These Client’s Warranties and Indemnities are not exclusive and shall be in addition to any other rights, remedies, or obligations provided under any other agreements between the Client and AdxVenture.

Amendments:

AdxVenture reserves the right to amend these Client’s Warranties and Indemnities at any time without notice. Any updates or changes will be communicated to the Client in writing.

Governing Law:

These Advertising Terms and Conditions and any disputes arising out of or in connection with the advertising services shall be governed by and construed in accordance with the laws of Singapore.

By engaging in advertising services with AdxVenture, you acknowledge that you have read, understood, and agreed to these Advertising Terms and Conditions. If you do not agree with these Terms, you should not engage in advertising services with AdxVenture.